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Accessibility statement

Mascheroni Selleria wants mascheroniselleria.com to be usable by everyone, including people who browse with a screen reader, with magnification or with the keyboard only. This statement describes the state of the site against the WCAG 2.1 level AA guidelines, referenced by the European standard EN 301 549 and by Italian Legislative Decree 82/2022, which transposes the European Accessibility Act.

Compliance status

The site is partially compliant with WCAG 2.1 level AA. The parts that are not yet compliant are listed below, together with an alternative way to get the same service.

How it was checked

In October 2026 the site was checked with the automated tool axe-core and with manual tests on the home page, collection pages, product pages, cart and contact forms. After the check we corrected the contrast of sale prices, buttons and promotional labels, the field labels in the purchase bar that stays visible at the bottom of the product page, the name of the wishlist link and the heading structure of the newsletter page.

Content not yet accessible

  • The newsletter sign-up box that appears at the bottom left is provided by Shopify Forms and contains nested interactive elements, which some screen readers announce unclearly. We cannot change it directly. The same sign-up is available on the Newsletter page, which is accessible.
  • The customer service chat is loaded by Shopify Inbox in a frame without a descriptive title. Alternatively you can write to us at selleria@mascheroniselleria.com or on WhatsApp at +39 342 823 8962.
  • Some product images come from the brands we distribute with generic alternative text. We are rewriting it gradually, starting with the most visited product pages.
  • Payment takes place in the Shopify checkout, whose accessibility is managed directly by Shopify.

Feedback and requests

If any part of the site prevents you from viewing a product, placing an order or contacting us, write to selleria@mascheroniselleria.com stating the page and the problem. Customer service answers Monday to Friday, 9:00 to 18:00, and replies to every report within 30 days. In the meantime we can send you the information in another format or complete the order with you by phone, on WhatsApp or in store.

Enforcement procedure

If you receive no reply within 30 days, or the reply is not satisfactory, you can file a report with the Agenzia per l'Italia Digitale (AgID), the authority that supervises the accessibility of services, through www.agid.gov.it.

About this statement

Statement prepared on 19 October 2026 on the basis of a self-assessment. It will be updated whenever the site changes significantly, and in any case by October 2027.